Welcome to SafarGo.
Please read these Terms & Conditions carefully before using our website or making any booking.
By accessing, browsing, or using this website, you agree to be bound by the following Terms & Conditions. If you do not agree with these terms, you should not use this website or make any booking through it.
Definitions
The terms “SafarGo,” “we,” “us,” or “our” refer to the owner and operator of this website.
The terms “you,” “user,” or “customer” refer to any person who accesses, browses, or uses this website.
Acceptance of Terms
By using this website, you confirm that you are legally eligible to enter into binding agreements and that you are responsible for all bookings and payments made through the website.
Users under the age of 18 are not permitted to register, book, transact, or use this website.
SafarGo Responsibilities
SafarGo acts as an intermediary between the customer and third-party service providers, including but not limited to airlines, hotels, and other travel suppliers.
We provide information about available services and assist in processing bookings and confirmations between the relevant parties.
However, SafarGo is not responsible for the operation, quality, availability, or performance of services provided by third-party suppliers.
Customer Responsibilities
You are responsible for:
Website Information
This website is created to provide general information about our services.
SafarGo may update, modify, or remove website content at any time without prior notice.
While we aim to keep the information accurate and updated, we do not guarantee that the website content is free from errors, omissions, or inaccuracies.
You use any information or service available on this website at your own risk.
Intellectual Property
All content on this website, including text, design, graphics, images, logos, and layout, is owned by or licensed to SafarGo.
You may not copy, reproduce, distribute, or use any part of this website without prior written permission from SafarGo.
Any trademarks appearing on this website that are not owned by SafarGo belong to their respective owners.
Third-Party Links
This website may include links to third-party websites.
These links are provided for your convenience only and do not mean that SafarGo endorses or accepts responsibility for the content, services, or policies of those websites.
Online Payment
SafarGo accepts online payments using Visa and MasterCard credit or debit cards, or any other agreed payment methods.
If online credit card payment is selected, the cardholder details must match the details used to complete the purchase.
Multiple transactions may appear separately on the cardholder’s monthly statement.
In case of any technical error, pricing issue, or fare difference during ticket issuance, SafarGo’s support team will contact the customer to confirm any additional amount required before completing the booking.
Currency and Exchange Rates
Foreign currency exchange rates or bank charges may apply during the final payment process.
These charges may vary depending on the currency used, the payment provider, or the customer’s bank.
Please check with your bank for applicable exchange rates and charges, as these may change daily.
Travel Requirements and Visas
The customer is fully responsible for checking and fulfilling all travel requirements, including:
SafarGo will not be responsible if the customer is denied boarding, entry, or travel due to incomplete or invalid documents.
Sanctioned Countries
SafarGo will not provide services or products to any countries sanctioned by OFAC, in accordance with applicable laws and regulations in Kuwait.
Ticket Amendment Conditions
Ticket amendments are subject to the airline’s terms and conditions.
If amendment is permitted, the following charges may apply:
Conditions may vary depending on the airline, fare type, and ticket rules.
Ticket Cancellation and Refund Conditions
Ticket cancellation and refund requests are subject to the airline’s terms and conditions.
If the ticket is refundable, the following charges may apply:
For discounted tickets, the discount applied to the original purchase price will be deducted from the refundable amount upon cancellation, in addition to any applicable airline cancellation penalties, service fees, and non-refundable taxes or charges.
Some tickets are non-refundable according to the airline’s fare rules.
Used or partially used tickets are non-refundable.
Tickets Modified by Third Parties
Any ticket modified by a third party outside SafarGo may become non-refundable and non-amendable through SafarGo.
Open-Destination Tickets
Open-destination tickets are not permitted through this website.
Service Fees
A service fee of KWD 10 per ticket may apply.
Service fees may vary depending on the service type, travel class, supplier conditions, or booking requirements.
Governing Law
Any dispute or claim arising from or related to the use of this website shall be governed by and interpreted in accordance with the laws of the State of Kuwait.
The courts of Kuwait shall have jurisdiction over any related disputes.
Contact Us
For any questions regarding these Terms & Conditions or any service on this website, please contact us at:
Get access to exclusive deals, save travellers details for quick booking and manage your upcoming booking with ease !
Kindly reset your password if you are a registered user.
Do not have an account? Create a new account Register Now
